r e t a i l i n q u i r i e s
sorry, we are not operating a retail selling page
but send us an email and we will do our best to locate the item(s) with one of our stockists near you
w h o l e s a l e t e r m s
order minimums
we have a 2500.00 usd minimum
per color /per model requirement
KNITWEAR 4
BLANKETS 4 - 5
neck SCARVES & SCARVES 8 - 10
payment
bank wire transfers
all bank transfer fees are the responsibility of the customer
a 30% deposit is required to start your order
a balance invoice will be given 2 weeks before your exfactory date is scheduled.
shipping
all goods are shipped fob nepal
we use dhl, fedex, ups, or we ship cargo via geodis
at the time of shipping we will mail you the tracking number and monitor your shipment until its received. if there are any transit or customs delays we will interface with the courier on your behalf to resolve the problem.
all goods are the responsibility of the buyer once they are consigned to the shipping company. hcc is not responsible for lost or stolen merchandise.
returns
as all the goods are made to order we do not accept returns. however in the event of a production error you have 10 days to communicate this to our company.
protocol for return:
contact us directly for return authorization and approval
once approved we will give you the packing instructions and our dhl account number
we will require you to organize the pick up with dhl directly please send our office the tracking number once the package is in transit
privacy
we are committed to protecting your privacy we do not sell or share information and we do not use it for any other reason except processing your order.